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Powerwash a Chromebook

A powerwash is like a factory reset of a Chromebook and will solve most software or operating system issues with a Chromebook that is not functioning correctly. 

Visual guide to powerwash a Chromebook. The full text is included with the image.

 

How to Powerwash a Chromebook on WiFi

  1. Power On
    • Turn on the Chromebook.
    • Do not sign in.
  2. Ctrl + Alt + Shift + R
    • Press the Ctrl, Alt, Shift, and R keys at the same time.
  3. Click POWERWASH!
    • A "Reset this Chromebook?" message will appear.
    • Click Powerwash.
    • When asked to confirm, click CONTINUE.
  4. Be Patient
    • The powerwash is working.
    • It may take a minute or two.
    • When it is finished, click "Get Started."
  5. Connect to WiFi
    • Click Accept and Continue.
    • When asked, connect to GCPS-Visitor WiFi if at school. (If at home, connect to your home WiFi.)
    • The device will set up by itself once it connects to the Internet!